Facebook is using AI to spot users with suicidal thoughts and send them help

Facebook is using artificial intelligence to scan users’ posts for signs they’re having suicidal thoughts.

When it finds someone that could be in danger, the company flags the post to human moderators who respond by sending the user resources on mental health, or, in more urgent cases, contacting first-responders who can try to find the individual.

The social network has been testing the tool for months in the US, but is now rolling out the program to other countries.

The tool won’t be active in any European Union nations, where data protection laws prevent companies from profiling users in this way.

In a Facebook post, company CEO Mark Zuckerberg said he hoped the tool would remind people that AI is “helping save peoples’ lives today.” theverge.com